Urban Nutrition, Bellaplex Complaint - Customer Service Representative, Rude

Review by fireside on 2010-08-25
JERSEY CITY, NEW JERSEY -- After receiving my order of Bellaplex and trying it for a few weeks I didn't feel that the product was living up to my expectations. I realized I was within my 30 days of trail, and didn't want to be charge the $100 plus, that would have been billed to me in September. I called the customer service number off the computer as I had misplaced all the paperwork that came with the product. I asked the representative, if she could tell me exactly what to do to ensure this would be an easy transition, she spoke to me in a unprofessional and aggriavated tone after I told her I wanted to send back product, to say she was curt is a understatement. I ask her why she seemed to be hostile with me, she responded with " mame, I am not hostile, and we need to stay with the business of the call" the whole experience was disturbing. Even though I wasn't satisfied with this product I probably would have order others products, until this person ans
Comments:2 Replies - Latest reply on 2013-11-08
Posted by Alain on 2010-08-26:
Best of luck in getting your money back.
Posted by Julia on 2013-11-08:
I've not noticed any difference in my skin so would like to return the product. Do I also return the empty containers? and please note I don't want any more product sent. Thank you

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