Orbitz Complaint - Orbitz Low Price Guarantee is a Fraud
I found and purchased airline tickets on Orbitz. First they charged a $21+ fee, despite a big flag that said "No Fees" next to Flights. Second, they did not offer the lowest price as I soon discovered. Third, I immediately sent them proof that there were lower fares on the same flights and a request for refund. They said, after their very short deadline, that they could only take claims using their form which was not on their site where they said it was. I pointed out all this to them, and they refused to explain anything more in writing, but tried to switch me to a phone number.
They are terrible and expensive. No reason at all to use them