Wells Fargo & Company Complaint - Wells Fargo Mortgage And My Escrow Refund
So I paid off my home mortgage with Wells Fargo by financing with another lender (Wells Fargo said they couldn't do anything for me...UNTIL it was time for the actual payoff!)
I had an impound (escrow) for taxes and insurance and discovered that I would HAVE to wait 15 days after the new loan was funded and the old one paid off to get MY OWN MONEY from Wells Fargo! They said it could be sooner "if it was a hardship case"! Ummm...why should I have to justify getting MY OWN MONEY from them?? Then I was told they couldn't do a EFT to my checking account...they would have to MAIL me a paper check! After failing to deliver on their next day mail promise, it has now been almost a week and still no check.
Is Wells Fargo still using Pony Express for mail? When I mail stuff, it only takes 2-3 days max. Bye bye Wells Fargo!