Volkswagen of Langhorne Complaint - Avoid at all cost!!
LANGHORNE, PENNSYLVANIA -- I went to this dealership to purchase a used Toyota FJ Cruiser. On my first visit there they would not negotiate on the price or my trade in. 3 days later I was on line looking at cars and they had dropped the price by a thousand dollars. Irritated I called and spoke with Mike Bowers and expressed my complaints. He took my info and my numbers...I agreed to increase my down payment and increase my per month payment if they would give me something towards my trade in. He said he would crunch some numbers and get back to me in 45 minutes. 2 hours later I had to call them back but when I did he agreed to my terms and said I could come down the next day and sign the paperwork. When I got down there...I was now to deal with Max Colish, who I saw on my first trip down. Then the run around began. After sitting for 45 minutes waiting for them to verify all the paperwork, Max comes back with a payment I had already denied or I was going to have to put down nearly twice what was agreed upon and they were not giving me anything for my trade in. I believe they were trying to get me back down there thinking I would not leave with out the car. Did I mention I drove 114 miles one way to look at this car. Needless to say I left extremely angry, dismayed and without a new car. Do not go there is you wish to keep your sanity...they are very dishonest!!