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Tires Plus Complaint - AVOID AT ALL COSTS!!!! - Fuel Pump, A/C fix, Brake Pads
Fuel Pump, A/C fix, Brake Pads - Complaint
EAGAN, MINNESOTA -- DO NOT GO HERE!!! They may give you the cheapest quotes for a car repair (that's why I initially went there) but the parts they put in are CHEAP and WILL BREAK!!
I first went in because my vehicle was having a hard time starting. They determined that my fuel pump was bad. Fair enough, that's kind of what I expected was wrong. Then the sales manager very slyly convinced me that the front breaks needed to be replaced so I went with it. While they were at it, they checked for leaks in my A/C and recharged it.
I drive my car off of the lot and get onto the freeway and my car starts dying. Just completely stalling and shutting off. So they came with a tow and brought it back to the shop where they determined it was a bad fuel pump and they would replace it. So I get my car back again and no more than 24 hours after my car is having a hard time starting AND my A/C doesn't work anymore. So they determine that it's ANOTHER bad fuel pump and NOW my A/C is leaking and needs a new condenser. So I (stupidly) okay the condenser to be replaced and he calls back shortly after telling me that they broke a pressurized line and it's going to cost another $150 to replace. Bah.. okay so I did it (again, stupidly). So I get my car back and NO MORE THAN 12 HOURS LATER the A/C stops working. So I AGAIN bring it back to them and now it's the Evaporator which is leaking and it will cost $894 to replace. That's when I finally stopped.
SPARE YOURSELF THE TIME AND MONEY BY GOING SOMEWHERE ELSE!!! They WILL give you the runaround until they get the most money out of you as they can!!!!
I first went in because my vehicle was having a hard time starting. They determined that my fuel pump was bad. Fair enough, that's kind of what I expected was wrong. Then the sales manager very slyly convinced me that the front breaks needed to be replaced so I went with it. While they were at it, they checked for leaks in my A/C and recharged it.
I drive my car off of the lot and get onto the freeway and my car starts dying. Just completely stalling and shutting off. So they came with a tow and brought it back to the shop where they determined it was a bad fuel pump and they would replace it. So I get my car back again and no more than 24 hours after my car is having a hard time starting AND my A/C doesn't work anymore. So they determine that it's ANOTHER bad fuel pump and NOW my A/C is leaking and needs a new condenser. So I (stupidly) okay the condenser to be replaced and he calls back shortly after telling me that they broke a pressurized line and it's going to cost another $150 to replace. Bah.. okay so I did it (again, stupidly). So I get my car back and NO MORE THAN 12 HOURS LATER the A/C stops working. So I AGAIN bring it back to them and now it's the Evaporator which is leaking and it will cost $894 to replace. That's when I finally stopped.
SPARE YOURSELF THE TIME AND MONEY BY GOING SOMEWHERE ELSE!!! They WILL give you the runaround until they get the most money out of you as they can!!!!
Comments:
Posted by skelly39 on 2010-08-27:
I know exactly what Tires Plus you're talking about. I don't know if the same manager is there but he was a complete jerk. They put a junk clutch in my truck and a year later tried to say I somehow broke it. They eventually covered it under warranty but what took 4 hours to fix when I was paying them took 3 days to fix when I wasn't. I wrote a complaint e-mail and ended up getting a bunch of gift cards. If nothing else, do that so at least you can get a free oil change or two. The Apple Valley location is better. Not great, but better.
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