Maytag Corporation Complaint - Maytag recall Dishwasher service a no show
NEWTON, IOWA -- I received a letter for recall on my dishwasher. I called on Wednesday the 24Th for a service call. Appointment information was given to me and I took the day off to wait for repair service. I was scheduled between 8-12 and was told a service person would call 1/2 hour before they arrive. I waited and no show. I called the recall number to find out why no one showed up. Was told I was never scheduled for an appointment. I heard a dog barking in the back ground and asked if that person was working out of their home they said no ma'am. After hearing the dog barking again I asked then why is a dog barking she hung up on me.
Make sure you get a confirmation number because they can't tell me why I didn't have an appointment. The system did show I called on the 24Th to schedule for service, but can't tell me why it wasn't put through.
I personally will not purchase any type of Maytag ever again.
The type of service I received was horrible. I still have a broken dishwasher and will have to take another day off to get it fixed. I am very upset to think that Maytag doesn't think our time is as valuable as their service department. Another appointment is scheduled but I will not miss work to be available.
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