The cozy pinapple Complaint - Cozy pinapple is FRAUD, STAY ALERT AND STAY AWAY! from Tim (Customer service)

Review by diem on 2010-08-27
Horrible Customer Service
Product/Service: G. Dbrekht santa
3/24/10 Leesburg va
I ordered santa from copy pinapple, But it turn out the wrong item when it was delivery, I called and contacted by email, and asked for money back, Tim the guy customer service after I tried to contact him, He irnoge me. He said "will do" return my money back but after many weeks, he did not return my money. I had to claim for dispute, and it took 3 months to take back my money. He kept my money that long.
This Company is a FRAUD, People should stay away, and never do bussiness with Tim again.
Comments:1 Replies - Latest reply on 2010-08-28
Posted by Alain on 2010-08-28:
The Cozy Pineapple appears to be having difficulties with returns and refunds. This is the second complaint I've seen for them in the last 2 weeks. It shouldn't take that long for you to receive a refund.

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