XM Satellite Radio Informative - My Story - XM Subscription
Like most people I signed up on line and I took a two year subscription. Never read the details, just wanted to get the receiver up and going. And of course they took my Credit Card info for a two year lump sum payment.
Two years pass and I start to get phone calls telling me to call them because my Credit Card can not be processed (got a new card and number during that two years).
Thinking I really did not want to subscribe anymore I just ignored the calls by using call display and not picking up the voice messages.
The few messages I would actually listen to became threatening; like sending me to a Collections Company. So I finally did some research and found out that I had accepted a third year subscription that I was obliged to say NO to before a certain date. I didn't do what most others on this site did, which was try to call and cancel. As it turns out that wouldn't have helped anyway; not from the run-a-round that people were describing.
Anyway they DID send it to a collections agency which started to call daily and badger and bully me.
So I called the Collections agency and asked them what was up. They said I owed XM about $175 or so for the additional one year service. So I told them that the LAW required the Collections agency to provide me, in writing, the contract that I signed as proof I owed, AND the contract that they signed with XM that gave them the authority to collect. They countered that it was a verbal agreement that I entered into which makes no sense to me at all because verbal agreements are NOT binding. Don't know if they where bluffing.
Interestingly enough they have not called now for almost 8 months and counting.
Just FYI if that helps anyone.