Liquidation.com Complaint - Modern Day Scam-Avoid them
WASHINGTON, DISTRICT OF COLUMBIA -- My advise to anyone who's thinking of selling with this company or buying from other sellers on this site is, "Don't." All their terms and conditions only protects them and not the seller nor the buyer. These are some of the reasons why Mr [snip - no names please] (CEO/Chairman) is running a modern day scam and backed by the greatest lawyers in town.
1.Sellers items are listed as $100,the minimum bid. I listed 1000 cosmetics pieces and the highest bid was $100. They charged me $30 in commission for selling on their site. Is that fair to a seller who does all the work and has invested every penny in these goods. I sold 24 lots of items averaging $100 a lot, without understanding their commission structure and got burned. I initially thought I would be charged 15% commission but they charged me $750 in one month. Isn't this a fraud to you? I called their so called sales Director [snip], who took 2 days to return my calls even though she was in the office. I kindly pleaded with her that I had lost everything and that my finances were in jeorpady because of these excessive fees and asked her to reduce these charge. She coldly said that I am only a small seller and there are bigger sellers on their site and that they used to charge $100 in commission and $30 is a promotion (Is that sensible, especially when bidding starts at $100 and it is likely that the highest bid is $100) Does she seriously mean that a seller will then pay them (Liquidation.com) $100 commission for selling their gods for $100?. A seller will then send all his/her products out in order to fulfill his obligation or liquidation.com will charge him double for not sending the products to the buyer? This is pure Scam. $30 for $100 transaction is extremely unreasonable and unheard of.
2. Sellers are not protected: If a buyer wins a bid and does not pay, Liquidation.com charges the buyer's credit card and their company gets paid but the seller is left with the goods and no compensation. Unlike eBay who tries to protect the buyer and seller and ensure that the seller gets paid.
3.Sellers are not Protected again: If a buyer complains that a product is defective, Liquidation.com will withhold the seller's money (At least a 100 dollars). Just imagine. I sent a lot of 500 cosmetics to a customer who files a complaint that 17 were broken. He won the lot for $110. Can you imagine that they withheld $100 of my money. What about my 500 pieces of makeup.
4. Buyer is not protected: If a buyer complains that the products they received is defective, Liquidation.com will find everyway to deny the buyer's claim.
5. Unfair contract: These people always get paid no matter what. The seller and buyers are mere "tools" to make liquidation.com money.
6. The so called Director [snip] (Sales) is a cold blooded woman who does not care about anyone as long as she is getting paid.
7 Have you ever heard of a legitimate company who refuses to reveal their director's surname or email address because it is against their policy? Well this company does. I asked for [snip] last name so I could email her but the associate says it is against their policy ( Please do not tell me this is for safety reasons) It is just a scam.
8. Lies, fees fees, more fees: I spoke to my account manager, [snip] about two customers who had taken a little too long to pay for their won auctions. Her chicky advise to me was that I should sell my items somewhere else and that if there were no bidders on my items, I would have sold my items somewhere else anyway so, according to her, why should a customer's refusal to pay be a big deal to me. I went ahead and heed to her advise and sold my items somewhere else. Later that week, the buyer finally paid and this company, after telling me to sell my items somewhere else, had the odasity to say they will charge me fees for not sending the items to the buyer. Are they kidding me? Two buyers cancelled 2 transactions that they had won. Danielle sends me an email saying the transactions have been cancelled and that was that. I asked her whether the buyer will be made to pay. Her answer was that the buyer will be charged for not paying and liquidation.com will be compensated. What about me, who might have reserved this item for this buyer and maybe opted from selling to someone else with the hope that this buyer would pay? Sellers are left with their goods and liquidation.com, who does not have any investment in these goods, is paid again.
BEWARE. I HAVE LOST EVERYTHING BUT THIS COMPANY CONTINUES TO SCAM THE PUBLIC
I hope that their CEO [snip] (CEO/Chairman) will someday pay for running such a MEGA scam and the authority will take consumers complaints more seriously.
To validate my complaints, simply google liquidation.com complaints and reviews and you will be stunned by how many people have been cheated on and wiped out by them.