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ABC Financial, Inc Complaint - ABC Financial, Inc - Cancellation WorkOut World (WOW)

Review by elzai on 2010-08-28
I have canceled my membership with Work-Out World or so called (WOW). They send me to this company (ABC Financial, Inc). WOW hire this company to handle their financial services and also to lengthen the Cancellation process for anyone who is trying to cancel WOW membership.

I canceled my membership in July/2010 they didn't process the cancellation until middle of Aug/2010 and so the sent me an additional bill for Aug-Sept.

This is not fair - may friends of mine have told my similar cases ..
Comments:2 Replies - Latest reply on 2010-08-30
Posted by Alain on 2010-08-29:
Contact your states consumer protection office and see what their advice is on what is allowed in your state regarding this matter.
Posted by Alex Mena on 2010-08-30:
Elzai,

Most health clubs request a cancellation request be sent in writing. Your agreement should indicate the kind of notice that you is to be given to discontinue service - most clubs ask for at least 30 days notice.

I would be happy to review your account to ensure proper measures were taken.

Should you have any further questions please feel free to contact me directly at alex.mena@abcfinancial.com.

Alex Mena
Data Research Analyst
www.abcfinancial.com

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