Never Again Whirlpool
Refrigerator Model W8RXNGMWD00 - Complaint
Resolution Update on 02/01/2011:
As a result of this posting, Whirlpool contacted me, apologized and replaced the refrigerator. I was so glad I made this complaint.
I have always thought Whirpool a reliable company until now. My Whirlpool refrigerator from Lowes developed corosion in striped bands on each side. The service people said it was defective sheetmetal from the factory causing a chemical reaction with the paint. This developed in the first 7 months of use. Whirlpool says the problem is cosmetic and refuses to fix it. Essentially, the whirpool representative told me "if the refrigerator cools and is not unsafe, we don't cover it." So now I have to live with a refrigerator that looks 20 years old! At least it will be a constant reminder to me and my guests - Never trust Whirlpool again.