Inn Town Suites Sheridan CO Complaint - Biggest Hotel Rip-Off in Colorado

Review by Upset and Disappointed on 2010-08-28
SHERIDAN, CO -- This is by far the WORST hotel chain ever. After buying an upgraded room on line for $200/week, the manager tells me when I arrive that there are no rooms for that price and the only rooms were $10 more per week, so needing a room, I paid.
First the room smelled horrible, then they claim to have a kitchen, great!, however there are NO dishes, NO utensils, NO cups, No coffeepot, No toaster...NO ANYTHING! Great, it has a stove-top...but it doesn't work...not that you could cook anything without any cookware anyway. A/C did not cool room. Internet is the SLOWEST IN HISTORY...when you check in, you get 1 roll of toilet paper...period..no more, even for a month stay....NO tub, only a shower.
No trash cans (I suppose your supposed to eat your trash). And if you need customer service...well thats non-existent. They claim to be open 11am to 7 pm...funny because you cannot get them on the phone.
Do yourself a favor AVOID THIS CHAIN OF HOTELS. You can get a better, cleaner hotel on Priceline for less money.
Comments:2 Replies - Latest reply on 2010-08-29
Posted by Weedwhacked on 2010-08-28:
Did you book a room with a fully furnished kitchen?
Posted by Helpful on 2010-08-29:
Wow! $210 per week is cheap!

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