Delta Airlines Complaint - Delta Airline Buddy Passes - Don't Waste Your Time and Money
Wow!!! It is 2010 and I see that customer service skills at Delta has not improved. I recently traveled with my family or need I say attempted to travel on buddy passes. Service to those traveling on these passes are beyond poor. It was our first and certainly our last experience. We experienced issues from: being rushed onto the aircraft, delayed baggage, lack of customer service. I eventually purchased a ticket from another airline to get home. Buddy passes are not a privilege; especially if you are being treated as third class citizens. I was very cognitive of keeping my complaints to myself to prevent any negative backlash to the employee. In response to those Delta employees who responded to a post from a lady who traveled from NY to Texas on a buddy pass, is this kind of treatment acceptable had it been someone in your family or friend? If you consider traveling, do not purchase these tickets. They are not as discounted as everyone thinks; they are NOT FREE. My family and I wound up spending more money on these passes than we would have had we paid for regular tickets. The service or lack there of was terrible. The gate attendants were rude and did not want you to ask any questions. If you don't mind being mute, being disgruntled, agitated, tired and annoyed, than I say use the buddy pass. Word of advice, if you want to have a hassle free trip, try to find discounted tickets through some other airline. The experience that Delta left behind will prevent my family and I from ever flying on this airline again.