LA Fitness Bellevue, WA Complaint - LA Fitness Personal Training Membership is a Scam
BELLEVUE, WA, WASHINGTON -- I enrolled for a membership for LA Fitness Bellevue, WA a month ago and a training manager approached me and offered me a free training. After he finished the free training he offered me a paid training showing me one sheet of paper including information on different number of trainings per month with different pricing. When I asked him if I can try and cancel it after a month, he told me that I can definitely do that. Since I enrolled for LA Fitness membership also as a month to month thinking that I can try for a month and I can cancel if I don't like it, I signed electronically on the signing pad attached to his PC. He did not showed me the computer screen for the contract or any printed contract and he just let me sing on the signing pad attached to his PC. After I enrolled for the paid training, LA Fitness Bellevue could not deliver any acceptable training services to me. The trainers did not show up at the scheduled time most of times and one trainer even did not show up at all and after waiting for more than 30 minutes, someone told me that he quit LA Fitness Bellevue during the weekend and he is not available anymore and they don't have any other trainers to do the training to me for me. So I could not get any training after wasting my time for almost an hour. After experiencing all the problems of the training service of LA Fitness for a month I visited them today and wanted to cancel my training and surprisingly the General Manager of LA Fitness Bellevue told me that I can not cancel it since it is under one year term contract. I told him that the training manager who sold me the training contract advised me that this is month to month contract while he let me sign through signing pad attached to his PC without showing me any contract to me and the training service quality has been far from being acceptable and I need to cancel the training service. He became very upset after hearing this from me and he only kept on saying that I need to keep on paying the monthly training fee for one year with whatever services they are giving to me. After that he told me that he did not wanted to speak with me when I tried to explain the problems of the training contract sales and the training services more in details. When I asked him if he does not want to speak with me I want to speak with his manager he told me that he is the highest positioned person at LA Fitness Bellevue and there is no one that I can speak and then he just disappeared leaving me alone. I think this were really unacceptable experiences that I got from LA Fitness Bellevue and wanted to share the information with everyone.
The sales for the training contract was a scam; the trainers cancelled the training without notice and were normally late for the training and most of all the General Manager of LA Fitness Bellevue did not wanted to speak with me other than saying that I need to keep on paying the monthly training fee for one year with whatever services that I receive from them. I really think that they should cancel my training contract immediately since the sales process was a scam and they could not deliver the acceptable training services.
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