Electrolux Complaint - Side by side refrigerator
MISSISSAUGA ON CANADA L5R1Y4 -- I bought this new side by side refrigerator with all the ammenties. the problem started right away ! the water filter inside the frigerator started leaking after one month, since 4,01,2009 we have bought 6 fliters from different sources, so 6 multiply it by $40.00 per= water filter=$240.00 we have spent on water filters and I need another one. service rep, s say =this is a problem with all refrigerators that use this filter ! one even put a redUcer in line, didn, t work. leaks when ice maker fills =puts water inside of door storage area on shelfing. we have a lot of money tied up in this refrigerator to just go out and dump this one and buy something else. I CALLED THE MANUFACTOR =OH THIS IS NOT A PROBLEM THEY SAID =BUT I COULD BUY A WATER FILTER FROM THEM AGAIN. EVERY SERVICE GUY SAY, S THIS IS A PROBLEM AND ISN, T FIXED FOR THE CONSUMER. DO NOT PURCHASE A REFRIGERATOR WITH WATER UNIT IN FRONT TOP RIGHT SIDE FILTER LOCATED=UNLESS YOU WANT TO WASTE GOOD MONEY, OUT THE WINDOW. I DID FILL A COMPLAINT TO ATTORNEY GENERALS OFFICE SO NOTED. GOOD LUCK GETTING THIS FIXED=ALITTLE OVER A YEAR OLD AND I WILL BUY AGIAN, BUT NOT FROM THEM. THEY STATED THE FILTERFOR WATER SHOULD LAST UP TO6 MONTHS, NOT A MONTH OR SIX WEEKS. PUTTING TOWELS INSIDE TO COLLECT WATER LEAKING FROM WATER FILTER=AGAIN. THEY CALL THIS A CONSUMABLES PRODUCT WATER FILTER NUMBER IS FC-100 PURESOURCE2=STATES CHANGING WATER FILTER EVERY 6-9 MONTHS NORMALLY ENSURES THE HIGHEST WATER QUALITY.=THIS IS IN THE 17 MONTHS I HAVE OWNED THIS PRODUCT WE HAVE BOUGHT 6 AND NUMBER SEVEN IS NEXT. WE LIVE IN A BIG CITY AND THE WATER IS MONITORED ALL THE TIME =NO WELLWATER/CITY WATER. IT MIGHT BE TESTED WATER FILTER=YES. OH WHITE WESTINGHOUSE USES THENAME CRYSTALCLEAR/INSTEAD OF PURESOURCE ARE SAME FILTER. STATES IN MANUAL.
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