Furniture Row, Bedroom Expressions Complaint - Wrong price advertised, will not honor

Review by customer33 on 2010-08-29
LAKEWOOD, COLORADO -- Bedroom Expressions by Furniture Row recently put out a Labor Day ad that advertised a Montclaire bedroom set for $388. My husband and I borrowed a truck and drove 2 vehicles 30 minutes to purchase this bedroom group. When we arrived we were told that the price was a miSprint and they would not honor the price. They said they had a notice posted by the checkout. 5 days later, the ad online still says $388 and the description for the actual bed is incorrect. It states that it is on sale for $293 and includes under bed storage. Not only is their ad wrong but the description of the bed itself in their online catalog. I called the store and they said they did not handle that stuff. I have purchased several items from Furniture Row will not go back.
Comments:1 Replies - Latest reply on 2010-08-30
Posted by Alain on 2010-08-30:
They've covered themselves legally, but their lack of customer service demonstrates they don't want or deserve your business.

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