Mexicana Airlines Complaint - Mexicana Airline Is Bankrupt And Screwing Current Customers Over
Mexicana Airlines is a rip off scam of a company. After experiencing their horrible and deceitful customer service first hand, I can honestly say that it is no wonder that they are in bankruptcy.
A warning to people who are currently booked with these fraudsters, this airline is shut down and no longer running any flights. They lie to you about having resources for booking you on other airlines, but they don't have anything.
They do have a 90 to 120 day refund policy which is great because you might see your money back just in time for the NEXT vacation.
Don't let these idiots keep your money. Contact you credit card or debit card provider and request a charge back. Provide them proof of the lack of service and hopefully you will see your money back in your account within two weeks.
Mexicana is trying to keep a hold of whatever money they can at this point and possibly not ever pay you back by protection of the bankruptcy system.