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Lenovo Complaint - One touch recovery is a joke - Lenova Laptop
Lenova Laptop - Complaint
Lenovo Computers, an IBM property, SUCKS!!! 60 days after purchase from COMP USA, when trying to install Office 2010, I was prompted by their useless tech to do a “one touch recovery,” a clever way to reinstall the operating system, rather than include a disc like every other computer maker. Well, it didn’t work…because the piece of garbage was corrupted FROM THE START. So they had to send me the disc…which has been a 5 day wait…
I am telling everyone this so they stay away from LENOVO and everything they make…go to Dell, not as good as they were but better than most products out there.
I am telling everyone this so they stay away from LENOVO and everything they make…go to Dell, not as good as they were but better than most products out there.
Comments:
Posted by Dryad on 2010-08-29:
Which of the three companies you have listed above did the "useless tech" work for?
Posted by Helpful on 2010-08-30:
Just to clarify, none of the laptop manufactures include recovery CDs any longer. Hard drive capacities have grown large enough, even in the 2.5 inch designs that laptops use, that manufacturers include the recoveries on a small partition. The advantage is never having to locate the separate CDs that people have a tenancy to lose.
To the O.P., I would suggest making sure to do a complete, destructive recovery. If you are able to get into this recovery area, usually accessible with a function key upon boot up, you want to make sure to tell the computer to do a complete format of the hard drive and re installation of the O.S. Make sure to back up any important data before the process, however.
To the O.P., I would suggest making sure to do a complete, destructive recovery. If you are able to get into this recovery area, usually accessible with a function key upon boot up, you want to make sure to tell the computer to do a complete format of the hard drive and re installation of the O.S. Make sure to back up any important data before the process, however.
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