OfficeReplacementParts.com Complaint - Shipped Wrong Parts
KEW GARDENS, NEW YORK -- I ordered the HON replacement bar for the file cabinet. I received the parts and they did not fit the cabinet. I sent an email thru their website and asking whether the HON cabinet has more one styles. I did not get any response follow up with phone call. I file a dispute with PayPal. I received the PayPal email and said that since the seller did not response, I should file a escalation so that PayPal will investigate the issue before the ten days rule expire. I file an escalation, in 5 minutes I received the Paypal email and said that PayPal is responsible only for product shipments and it does not cover my claim. I think the OfficeReplacementParts knows the rule that they can get away with.
They did not even reply to my claim. So watch out the next victims. Do not do the business with this lousy company.