my friend has been going thru a rough time. she losst her house, her boyfriend, amoung other things. so I bought tickets for the jonas brothers (ok stop laughing) concert and reserved 2 hotel rooms for two nights. afterward the jobros changed the date of the concert.
i called Travelocity to cancel the reservations. they canceled it and advised me that I would not be receiving a refund. I called back trying to get them to just reschedule. although the customer service representative was nice, she told me that even if I had just wanted to change without canceling I would have had to pay for a news room.
so I sent a nasty, pissed off letter to Travelocity.
i just recently lost my job and fell ill. gee I could really use that money to pay for the endoscopy
exactly what you want to do after you've found out you've been screwed by travelocity