Studio Z Hair Salon Complaint - Not Happy

Review by OTRN5 on 2010-08-31
BAYSIDE, NEW YORK -- I had gone to Studio Z hair salon on 3 occasions while they were at their old location and was pleased every time. The salon had relocated further down Bell Blvd. Gotta say I had a bad experience. Not happy with the new location- no parking! Smaller space thats way too overcrowded, and worst of all the salon had no water to offer their clients. I had gotten really thirsty sitting under the dryer; forget coffee or tea, the salon did not offer or had any refreshments at all. I was offered to have someone run down the block to a grocery store to get me a bottle of water.

I was rudely told that they had just moved and had no water available, when it has been 3 months post their move.

Anyway would not recommend and will not go there again...
Comments:1 Replies - Latest reply on 2010-08-31
Posted by Venice09 on 2010-08-31:
Unless it's one of those upscale, overpriced establishments, I wouldn't expect them to serve me anything, including bottled water. If I knew I'd need something to drink, I'd bring it myself. Maybe the move has left them short on cash causing them to cut a few corners for the time being. If you are pleased with your hair, I wouldn't let these things stop you from going there. It's sometimes hard to find the right hairdresser and going some place else could end up being a risk not worth taking.

The parking situation and size of the shop are not things they can really change, so I guess the only thing they can do to keep your business is to give you a drink, which they did offer to do.

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