Cellular South Complaint - Beware Celluar South Phone Policy
Cellular South had poor cell phone policy. Had phone not working and took to store. The said phone under warranty but warranty did not cover the problem. Said I had to go with same phone since I had it less than 1 year and pay $250. They then suggested get phone protection plan in case it happens again. Well it did 2 months later. This time was told warranty expired since it went back to original phone purchase date (buyer beware). Next was told since problem was not covered by protection plan but if it was there is a $150.00 deductible (buyer beware). Now I am trying to get out of contract to go to a company that values customers.