Green Mountain Furniture Complaint - Very unhappy with product and service
OSSIPEE, NEW HAMPSHIRE -- At the end of 2008 my husband and I purchased a leather chair from green mountain furniture we were told by both Ashley furniture (stated on furnture) that it was real leather...In December of 2009 the leather chair in areas for lack of a better work started(peeling) it was like a veneer covering of leather or something..I contacted Green Mountain followed by pictures...Green mount. delivered another chair when they deliverd it I was so intent on inspecting the leather on the chair I didn't notice that two of the fake plugs on the wooden arm were raised enough to possibly harm one of my grandchildren etc..I called the company and was told Don't expect this chair to be warrantyd like the last one, that's not how we do things and the chair you returned was very very very dirty on and on...I clean my leather at least once a month so ...He was indecating that this was my fault...LOng story short after contacting Ashley furn. green mount many times I still am out $800. and have a peeling chair.,DO NOT BUY ASHLEY furniture and DO NOT BUY anything from Green Mountain Furniture!!!!!!