Sears Complaint - Sears does not back what they sell
SUDBURY -- The Danby portable air conditioner I bought for our office is junk. Supposed to be 11,000 BTU but we'd be surprised if it is even 1,000BTU. Staff had to leave due to heat. Sears won't simply exchange it. I have to waste my time taking it to their service depot across the city & to have a service tech tell me there is nothing wrong with. Yet it won;t cool more than 20 square ft. If I take it back to the store they'll charge a 20% restocking fee for the junk they sold me in the first place. Never again will I deal with Sears and I'll be sure to tell everyone I know.