Value City Furniture Complaint - Do not buy leather protection plan from value city furniture
SOUTHBEND -- I bought leather protection plan for my 2 sofa set by paying $150-$160 each and they gave big claims like anything happens to your sofa will be repaired or replaced. For a manufacturing defect (Major rip in leather) VCF sent their techniccian and agreed that this will be covered but Warranty company did not even repair claiming it is not visible to the eyes. And It rejected claims for all the visible spots saying, we do not cover scratches or discoloring or for that matter any issue you have.
VCF hasnt returned my 3-4 calls since I have mentioned this to them. During sales pitch they were so prompt thoguh.