Nikon Complaint - Customer Beware! - Camera repair
Before sending your camera in to Nikon's official repair services, check out the Better Business Review of Nikon:
I wish I had. I sent my D300 in with a bent CF pin, and it came back with a bent pin. After someone on the phone guaranteed that it would be fixed for free, I sent it in again only to have them send me an email saying that that earlier promise to fix it was an "mistake." They want ANOTHER $250 to (not) fix it again. I have now been without my camera for more than a month.
Their "F" rating is totally deserved.
If I had it do over again there is NO WAY I would trust these people. It seems that customer service has little contact with the actual repair people, and the repair people have zero contact (or accountability) with customers.