Never purchase Whirlpool appliances here is why
Water heater - Complaint
After my 2006 Whirlpool water heater quit heating the water and replacing both upper and lower heating elements, and replacing both upper and lower thermostats still only got lukewarm water..Called Customer service...Big Mistake...After verifying all voltages were correct to all parts and verifying that the installation was done correctly they could not recommend a repair fix to solve the problem...This is when the warranty issue came into play...(6 year warranty)...they would not send a authorized Whirlpool
repair person, nor would they authorize a replacement under warranty. They
wanted me to start all over try this, try that, check this again, check that again, I could see I was getting the first class run around. Again, this was after they verified everything was within proper limits for all settings.
Finally, after they decided there was nothing more they could assist with,
they said there was nothing else they could do...Sorry...wish we could help you.
So if you buy a Whirlpool appliance, and it lays down under warranty time,
expect to throw it away and go purchase a brand new one as Whirlpool will not assist you past giving you the run around and passing you off to person after person.....
Bet your bottom dollar my new water heater will NOT be a Whirlpool....
nor will any other appliance I purchase in the future.......
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