Kolbe Windows and Doors Complaint - Kolbe Windows and Doors Disappointing
We had Kolbe Windows installed about 5 years ago in a very large 3 family home. It was one of the companies approved by our historic district. I was very disappointed to find that some of the rubber tubing that seals the space between the two windows has started to sag. In one window the glue appeared to dry up and it fell out. When the windows were first installed, we had difficulty with a side contraption that was supposed to help the window stay up. I called a representative from the company that sold us the windows because the part was supposed to be under warranty (this was three years ago--he never returned or mailed us the part as promised. My husband ended up rigging the window so that it would work). Even, if this distributor is responsible for this particular issue and not Kolbe, we've had other problems with the windows themselves. We have a single line dividing the top panel of each window (One line is inside the window, the other is outside, painted green by the factory). I recently found one of these green lines in our garden, and four glass panels (only two windows) imploded this past winter, which we now have to repair. They were beautiful items when first installed, and we were so excited to have flashy new, energy efficient windows in our historic multi family.
But now I wish we'd opted for Pella, or some other brand. For the price, the quality is dubious, and I feel trapped. It feels as if the windows just started to fall apart over the years. I don't know what this winter will bring, but I hope this review helps someone avoid our frustrations.