Burger King Complaint - Don't bother Complaining to BK
If you have a complaint you must either CALL (305) 378-3535 or FAX (305) 378-7462.
There is NO e-mail. If you call and ask about e-mail you will be told "there is no e-mail". None. Nadda. Zip. Is this really the electronic age??? Not at BK.
The person on the other end supposedly takes notes, but can't answer any questions. Who above you can I contact about xyz? "No one. I will take down the information."
Typical out sourced, stonewalling people at the other end. Oh, and that is after 9 minutes on hold. Why? So that the number of complaints goes down and the corporation looks good internally and so that on 2 Sept 2010 "Burger King agreed to a buyout to 3G Capital to the tune of $3.26 billion" - plenty of fast food alternatives....