Dell Computer Corporation Complaint - Customer Service - Dell XPS 8100
My hard drive crashed after 4 months. It has been a disaster since. Phone call after phone call, dropped calls, loads of time spent on hold. This place has no idea how to treat their customers other than to say "I am sorry" over and over. I will never bother to purchase another one of their products. If Consumer Reports were to rate their customer service and not just their products I can't imagine they would rate them well at all!!!!