Garden City of NY Complaint - Never Deal Here - Sales 2010 Altima
1-Poor customer treatment. ie-massive use of profanity (Negative words)to customers
2-They admitted customer satisfaction is not their top priority.
3-Not keeping word, even with written contract (changing prices and adding other fees without letting the customer know).
4-Arguing with customer when we ask for explanation about hidden charges.
5-Car that I did the paper work for, and the car that I was going to pick up was totally different. So I had to cancel the insurance and spend time and money changing the insurance.
6- Promised a navigation if a purchase was made, but backed off from the offer when all papers were signed.
7-Lie-Nance manager(Finance) lied about APR, credit score, and tried to mislead with buying the 2000 dollar warranty.
8-Again, Massive use of indecent words and insulting customers about our work, what we do, and how we tried to bargain to get hidden charges out of bill made us leave the dealership very well disappointed and hurt.
----I'm not saying all the workers are bad, but try to avoid these guys especially LIE-NANCE people. In fact try to avoid Nissan Of Garden City at all cost.