RCN Complaint - 12.95 for name change - Cable Internet
Cable Internet - Complaint
MASSACHUSETTS -- RCN wants to charge me $12.95 to change my name on the account. I expected to pay for my driver's license and passport when my name changed, after all, those are new official documents that have to be created. But this is literally a data entry task. I haven't run into ANY other charges with banks, credit cards, or utilities. This is outrageous.