Hyatt Hotels Complaint - I have rights!

Posted by bunnyhead on 2010-09-05:

If you were guests, why did you get kicked out?

Posted by Anonymous on 2010-09-05:

It sounds like they were restaurant guests, rather than hotel guests.

Posted by Starlord on 2010-09-05:

The pool is for guests who are staying at the hotel, not those eating at the restaurant. Simple to understand.

Posted by rockfishing on 2010-09-05:

I guess soon we're going to see signs for the signs.

Posted by Venice09 on 2010-09-05:

I've never heard of hotel restaurant patrons being allowed to use the pool. You may have rights, but that's not one of them.

Were you wearing a towel at dinner?

Posted by Nohandle on 2010-09-05:

I also have never heard of restaurant patrons only being able to use the other facilities offered to hotel guests. Extra towels are still often provided at poolside, gym etc for hotel guests which might account for the OP having a towel.

Posted by Anonymous on 2010-09-05:

Hey, you're in Hawaii. The beach is a much better option. I never even used our condo pool when we lived there.

Posted by Anonymous on 2010-09-05:

what a strange review. Who in their right mind would think that?

Posted by oldisgood on 2010-09-05:

restaurant patron and hotel guest are 2 different things. You knew that too, otherwise you wouldn't have gotten a towel at the pool to try to fool people that you were a guest. Right?

Posted by Anonymous on 2010-09-05:

Someone not in their right mind?

Posted by Ytropious on 2010-09-05:

I'm not sure I believe this review, I just don't want to believe someone out there thinks dining at the hotel restaurant is the same as being a hotel guest, and they get all the perks and pool privileged with it.

Posted by Anonymous on 2010-09-05:

Just another case of someone who doesn't think the rules apply to them

Posted by FlShopper on 2010-09-05:

If you were guests of the hotel(and not simply dining at the restaurant), that would've been very simple to prove. The fact that they asked you to leave would indicate that, despite eating at the restaurant and having a towel, you were not a guest.