Priceline.com Complaint - Terrible customer service
I had to cancel a flight booked through Priceline.com because my friend died and I had to go earlier for the funeral. Priceline was no help in rebooking the ticket at the time so I just canceled it and made my own reservations. Now I have rebooked the ticket and Priceline charged me a $30 fee on top of the airline rebooking fee. Why would anyone use Priceline with such terrible service and extra fees?