Sears Complaint - Do not use Sears Automotive Center!
GAUTIER, MISSISSIPPI -- Do not go to Sears Auto Center. Midas and plenty of other Auto Centers are in Gautier for use. Sears Auto Center leaves customers unattended, misinformed, and has a shaky call back protocol for letting you know your ticket is completed. Today I was left in the waiting room after I asked an associate about my ticket. My ticket is extremely simple.. a "loose tire" (Aka, not on the vehicle) has a leak from a nail/screw. All that had to be done was remove the nail/screw and plug the tire. It has now been four hours since dropping the tire off and it was STILL not completed. The associate, after being queried about my ticket, walked into the garage.. talked with some friends.. smoked a cigarette.. and disappeared. Leaving me in the waiting area for a measure of thirty minutes. I became impatient.. easily walked to my tire.. saw the nail.. noticed nothing had been done and left. I will NEVER go back. I hope I reach to enough people to avoid your time/money trap. I hope your business fails.