JP Morgan Chase Complaint - No Credit for YOU - Auto Loan
I went to my local Chase Bank, which I have had an accout with for over 20 years, to get a Auto Loan. My wife and I are aware that are Credit Scores are in the 600's so we asked her father to Co-sign. He has an 820 credit score. Banks LOVE him, he pays everything ontime or early.
We filled out the forms at the bank with an associate. When he saw the 820 I thought he would faint. All he says we have to concern ourselves with is the amount of time for the payment. When we left he told me to call the next day to work out the details.
I called the next day and he said we were DENIED! He also told me that he couldn't tell me why, it will be sent to me in the mail in two or three days. I told him my car won't be there then, what's going on! He started telling me about my credit problems. I agreed, that's why I brought in my Father-in-law with the 820 score to co-sign! It should be a no-brainer. They told me that the co-signer doesn't matter. WHAT! When did this change? He should be welcomed with open bank wallets. His credit score is higher then MANY business!
When trying to find out why, I was given the run-a-round by chase to 5 different operators with no answers or suggestions. I have been with them for 25 YEARS! No consideration? No suggestions? No body advocating for the consumer! NO HELP!
I will be ending my relationship with the bank within the next month but just me leaving does no lesson learning for the institution so, I am asking ANYBODY that reads this to take into consideration my plight and decide for themselves if Chase is the bank for them. What have they done FOR YOU? What do you get from them that ANY other bank could also do? Consider changing banks, closing investments, or just plain get AWAY for them.
I felt the Attourney General's office might be interested so I called them. They could only say..."go to this site and fill out the form and we will get back to you. Again, there goes the car I wished to buy. You know, be a good consumer.
Even the "Domino's" pizza owner in the comercials was more upset about his pizza's sticking to the box then the bank was about their own customer of 25 years.
I'm so glad my tax money went to bail out the banking system(TARP). NOT! Let them FAIL, they don't mind if you do.