Orbitz Complaint - Thanks Orbitz. The itinerary you emailed me was WRONG.
SEATTLE, WASHINGTON -- I was flying from Narita to Beijing then to Manila (it was the best option at the time) The email I got from Orbitz said that I had a 2 hour lay over in Beijing before my flight to Manila. It even gave me the time and the length of layover. When I checked in at Narita airport, the airline representative said that they didn't have a flight to Manila from Beijing on that day. She thought I was staying for 2 days in Beijing and I told her that that was wrong. I even showed her the itinerary that Orb1tz sent me. There was nothing she can do; they don't fly everyday from Beijing to Manila. But I didn't wanna go to Beijing because I don't have a Visa to go there and didn't wanna sleep at the airport for 2 days just to wait for my flight. I had to be in the Philippines sooner than that. So I had to buy a ticket to Manila, thanks to Orwitch. The cheapest ticket I found was almost $2000, double the multi-city ticket of my original itinerary from Tokyo to Manila to JFK.
4 hours of lugging my luggage/waiting around, an extra trip to the appropriate terminal, $2000 later? I'm not using them anymore and told myself that I had to let people know. Little did I know that there's been so many other people displeased/disappointed/angry at Orbitz. And now, I'm one of em. They need to get their youknowwhat together. Being in a different country and having to buy a brand new ticket because of Orbtiz's mistake has got me furious.
Orbitz also doesn't give you the airilne's ticket number; just theirs. So I went back and forth between the internet cafe and the ticket counter just to try to find my ticket numbers for the airlines, which I need in Manila to get thru immigration.
I had a great time in Japan and I can't believe I'm leaving this way because of an Orbitz glitch. Never again.