Kenmore Complaint - Rusting Stainless Steel
NEW ORLEANS, LOUISIANA -- About 5 years ago I purchased an Slide in Gas Range from Sears/Kenmore and got them to install in my house. Due to my life conditions, I do not cook very often but I never had issues with the range. A few months ago, while cleaning it, I noticed some stains on the stainless steel surfaces that would not come off. Last week I was cleaning it once again and I noticed that the stains are not stains, it is actually rust and it is increasing in size. There are not scrapes or dints or any other physical damages to the surfaces that would allow for the rust form. I contacted Kenmore about it and they basically told me that the warranty is only for one year and that there is nothing they will do, EVEN THOU STAINLESS STEEL is supposed to be rust resistant. The one thing I got from this, is one less brand to consider when I go shopping for my appliances.