Pooldeals.com Complaint - Pooldeals.com ripoff

Review by andit on 2010-09-09
NEW YORK -- Do not give your hand earned money to this company. This is a guy in New York that takes your money and (occasionally) sends you an inferior product than what you ordered. Do not expect to ever be able to contact anyone. When the complaints pile up he will go "out of business" and restart. What he advertises is NOT what you will receive. Unless you carefully read the label on your product you will never notice until it fails. I paid for a Waterway brand spa pump which is made by an industry leader with great customer service and a full 2 year warranty. When my pump failed 8 months after I got it, I tried to claim the Waterway warranty. HOWEVER, turns out it wasn't a Waterway pump. This was a refurbished model from an inferior company with a crappy warranty. My paperwork says it's a Waterway pump, but the label on the pump says otherwise. Calls and e-mails are not returned and my money is gone. Don't waste yours.

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