Home Depot Complaint - Price Quote Matching +10%
THE WOODLANDS, TEXAS -- I have been working with Steve at the ProDesk at the Woodlands Tx store. Steve has been very helpful and gone out of his way to aid me in my building project so this is not a discrepancy against him, but rather the management. As I shopped around for drywall supplies, I found Tejas Materials to be lower in price. I called Steve at Home Depot and he said they would require the actual quote in order to meet/beat it. I obtained the quote and faxed it to Home Depot. They called Tejas, not sure which Tejas, but anyway, they got different prices. Even though I had sent Home Depot the fax on Tejas letterhead, they would not match prices on anything.
I feel this is blatant false advertising. So Mr. Home Depot Manager, you just lost $1000.00 of sales. Thanks for doing such a fine job. Guess I will check with Lowes next!