Cheaptickets.com Complaint - Theater/concert tickets ordered- plain rip off company
I looked online and searched for Theater tickets in Chicago. Upon looking at a few websites, saw a good selection at cheaptickets.com. Debated and debated and decided to purchase 3 tickets at 105 per ticket. On top of the 19 service charge per ticket and the 15 total delivery, I paid 390 bucks which means 130 per ticket. Next day my wife searches the internet and discovers much to my dismay, better tickets and for less. Those three were 180 total including fees!! Its incredible, how does Cheaptickets.com rape the customers like this? The 180 were better tickets. Face value of these were 60 a piece and my ripoff tickets were 50 so that means I got hit for 80 per ticket in fees. This company may be the biggest scam there is out there. When we called Customer Service, they were so rude, sure, we did a bonehead thing and buy the tickets but if they were 10-20 a ticket difference, I wouldn't have cared so much but if the fees are more than the actual tickets they're worth. They're Customer service could care less hence I write this. The seller of the tickets, a ticket broker who uses cheaptickets.com, didn't dare let me cancel. He even acknowledged that their fees are very high.
Anyone who buys a ticket from these need their head examined like me. This is what they call buyer beware but please, please, do not buy anything from this scam artist. Their such a joke.