Best Western Hotels International, Inc. Complaint - I was robbed - booking a room
booking a room - Complaint
MERRILLVILLE, INDIANA -- I made reservation for 1 day and when I arrived, they had no record. I had confirmation number and they said it was the day b-4. and that I was charged no call no show. If I want to stay, I'd have to pay full price for the room again. All other local hotels were booked, so I rebooked and the room was lousy and nasty.
Per the desk and 800 number given me, The manager was unreachable for any help.
When I did get a manager 3days later. I was offered 50% off next visit.
I asked for 50% cost back now, and was refused...I prefer my full refund back.
I'll never be robbed by Best Western again.