Dillard's Complaint - Totally Ignored by Sales Associate
ARIZONA -- Normally I don't step foot in Dillard's. I don't see the point in spending $100 on a pair of jeans when I can spend a quarter of that at Kohl's. I don't care about brand names when it comes to clothes and shoes. However, there is one thing that I will spend money on and that's purses. Especially Coach purses.
I went to Dillard's today to look at their selection of Coach purses. I've had my current Coach purse for almost three years and would like to get something new.
Their Coach purses are all displayed in glass cases. The sales associate was helping someone so I stood back and waited. As I was waiting, another woman came up and stood next to me. When the associate was done with her customer, she asked the woman who arrived after me if she needed help. I said "excuse me but I was here first." The associate completely ignored me and continued to help the other woman. I repeated myself a little louder and again was ignored.
I noticed the other woman was wearing expensive clothes and had her hair and makeup done. I am wearing jeans, a t shirt, and flip flops. I don't dress up unless I am at work or going out to a club or I'm going on a date.
I don't want to jump to the assumption that I was ignored because of the way I was dressed, but I can't help but feel that's the reason the associate didn't help me.
I left Dillard's and went to Macy's where a very helpful associate was happy to help me look at a few Coach purses. That's the last time I go near Dillard's.
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