Ram Electronics World Complaint - Ripoff prices on phonograph needles

Review by GenuineNerd on 2010-09-11
CLEVELAND, OHIO -- I went to Ram Electronics World to ask about getting a replacement needle for an Ion Profile Pro USB turntable. I have been copying a number of records onto my computer, and wore out the original needle. However, the manager (or owner) of this store quoted me prices of $69.95 to $129.95 for replacement needles, saying that the needle for my turntable was a "cheap Chinese needle", and that his needles are Swiss-made. To me, these price quotes are outrageous, especially when needles for my Ion turntable could be found online for much less. And the store DOES NOT accept credit cards. Also, the store was very cluttered and unkempt. The manager was helpful, though. I just feel that the prices are high that he's charging, especially since I only paid $100 for the turntable to begin with. If you are from the Cleveland area and need a turntable or phonograph needle, you can do better online rather than to go to Ram Electronics World. I found an elliptical needle from an online vendor for $28 ($36 with shipping.)
Comments:4 Replies - Latest reply on 2010-09-12
Posted by werelucky on 2010-09-11:
Why no complaint for the shipping charge from the online vendor? The last time I bought a needle 25 years ago it would fit in an envelope. Stamps are only 44 cents.
Posted by GenuineNerd on 2010-09-11:
Probably because the shipper may be using a cushion envelope, and using UPS. Besides, needles are hard to find locally, since not that many people play records as much...although vinyl is making a comeback. Used to be, any record store carried a full line of needles, usually Pfanstiehl. Radio Shack (where I bought my turntable) only carries the needles via their website-the stores don't carry them. And the elliptical needle I ordered will make the records sound better going into iTunes. Ram wanted $69.95 for their cheapest needle. Even with the shipping, it's still less than one quarter what Ram would charge for a comparable elliptical needle. I was looking for a local source for needles, but this shop, in a rundown storefront, seems to want to take advantage of people more than offer a fair price...and operating on a cash-only basis seems to add to his ripping off customers.
Posted by Venice09 on 2010-09-11:
You shouldn't have to explain why you didn't complain about the shipping, Nerd. You found what you needed online and were pleased with the price, including the shipping. Some people don't stop to think that the shipping charge also includes handling. It's not just the amount of postage.

We have a turntable that's missing a needle, so your review is helpful. And with vinyl making a comeback, like you said, I'm sure other people will also find this review helpful.
Posted by Alain on 2010-09-12:
This will be helpful to my nephew, Nerd, but not me, since the little !@*#!! swiped my old stereo system AND my records when I moved. Seriously, this is good to know (particularly as I'm going to take the system right back when I next see the little XXXX!)

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