Meijer, Inc. Complaint - Not honoring sale pricing.
LANSING, MICHIGAN -- On Aug. 29th at 2:30 am I stopped at Meijer to pick up some pizzas. I grabbed 6 pizzas that were marked 3 for $10 with the ticket stating the sale date 8-29-10. The six pizzas rang up totaling $30.00 I notified the clerk she stated to me the sale did not start until 6am however they set the sale between midnight and 6am. I asked her to honor the pricing and she refused. I asked her at that time if I could speak with the night manager. He walked over to the register and instantly was rude stating he would not change the price and that it didn't start until 6. He turned and walked away refusing to honor the sale price marked and also refusing to talk to me regaurding the issue. At that point he went up stairs over looking the registers and was talking down to me below telling me I'm wasting my breath as I was talking to the cashier asking his name and a number to get in contact with his boss. When he heard me asking his name he yelled down in front of his employees, my friends, and other customers that I needed to "leave the store and stop being an a** hole". I ended up having to have a cashier go to the pizza isle with me and find pizzas that were on sale up until 6am from the week prior however they were not marked for any sale at this time. I contacted both the district marketing director and the store director. They assured me I would have no more problems with him in that store, appoligized for his actions and gave me a $20 gift card. I entered the store the next 2 Saturday nights and have had the same issue with the sales. I have also witnessed other customers with the same problem and this manager being very rude. Corporate has not returned my last 2 phone calls reguarding this night shift manager and the sale pricing. I was greatly embarrasssed by having been called an "a** hole" in front of my friends and customers at such a loud volume and such a great distance away. I will not be shopping with Meijer anymore however for future customers this issue needs to be addressed.