Western Union Complaint - Western Union Debited Twice! - money transfer
money transfer - Complaint
I attempted to send money ONLINE to Texas from California, which I had successfully accomplished several times before. This time, however, the transfer was DECLINED because my telephone number is UNLISTED. They emailed that the transfer was DECLINED and said to go to an office which I did (with their 50% fee discount).
Thank goodness I had registered with my bank for notices of Unusual Activity. Western Union debited my bank account TWICE--once for the online transaction that they had DECLINED in writing and on the phone...and for the one at the office.
They tell me that the BANK, not Western Union, is holding the funds. I just know at this early stage that they have been taken from my account TWICE.
And what is REALLY interesting is that when I called the bank's 800 number and described the transaction to the bank's service rep, she said, "The same thing happened to me--Western Union declined the transfer because my phone is unlisted so I went to an office, and they charged me twice. They even gave me the discount on the second transfer. And it took MONTHS to get my money back."
They are either INCOMPETENT, NEGLIGENT, or this is CRIMINAL and systematic.
Definitely a CAUTION here.