Bill Me Later Complaint - Bill Me Later Predatory Lending
OMAHA -- Bill Me Later is a cr8P company that is ripping people off!
I ordered contact lenses through VisionDirect, which offers the BillmeLater option. When I got the statement for the lenses, my billmelater account said the payment was not due until mid-September.
I just logged into my account to pay the bill, and guess what? They are trying to claim they issued me an invoice in early August to make a minimum payment of $35, and of course, I NEVER GOT THE BILL, so I didn't’ pay it.
Now they are trying to slap a $25 late fee on top of my pre-existing charge!!! I AM LIVID.
I called customer service and they tried to claim I set up my account for electronic statements only (which I NEVER DID), and they are also claiming they emailed me the bill (THEY NEVER DID. I thoroughly checked my email, even the SPAM folder.)
The customer service nimrod said he would issue a credit for the late fee as a “one-time courtesy only” -oh, how generous of them.
Don’t doubt it for a minute-I will be contacting the California attorney general’s office about their scam business techniques.
In the meantime, I'm warning all my friends not to use them!