Ethiopian Airlines Complaint - Ethiopian Airlines- just don't fly
Facts: Flight ET 0704 scheduled to take off at 23:55 (September 9, 2010). After boarding the plane, passengers are asked to get their belongings and disembark at 00:05. Explanation: 'due to the mechanical issues the flight is delayed'. Possible departure in 2 hours. At 02:30 updated possible departure time now is 06:00. At 06:00 announcer asks the passengers to proceed to the gate (now the departure time is established for 08:00). As soon as the line forms by the gate, the airline representatives hoard everybody to the cafeteria 'for breakfast' while quietly postponing flight time to 09:30. Cafeteria is empty. Personnel arrives in a half hour, and starts slowly doing something...
Plane takes-off at 09:45 on September 10, 2010. Needless to say, my connection in Brussels is missed, the round trip ticket with Brussels Airlines BRU-VNO on Sep10, and VNO-BRU on Sep12 is canceled without refund (although on-line check-in was done but since the passenger missed the flight- doesn't matter the reason- he is considered a criminal profiting from lower round-trip ticket price). Had to pay $750 to fly BRU to WAW, and my relatives drove 7 hours to pick me up. Since my ticket was canceled, I wasn't on the passenger list to fly from VNO to BRU (357EUR gone), and forced to buy $575 ticket to the same flight I had a ticket.
Think about flying Ethiopian and Brussels airlines!