Arlington Heights Nissan Complaint - I Read A Complaint About This Car Dealership
I received an offer from Arlington Heights Nissan through mail. I thought it would be a good idea to check them out because I was considering to purchase a new 2010 Rogue.
However, I read a complaint about this car dealership. I don't think anyone would do such type of non-sense complaints unless it was true. Therefore, I decided not to go there or do any business with this dealership.
I can't imagine, an owner who doesn't acknowledge his customers complaints. Mr. owner step-up and do something otherwise I'll be losing potential customers like me. This is a computer age and any person will check first your dealership ethical way of doing business before deciding to do any business.
I am not sure whether the person who complaint about your way of handling his complaints posted it to twitter and facebook. If he did, it is just like adding fuel to stop the fire. Other competitor would use this complaints to still some of your existing and potential customers.
To this end, I would suggest that you hire someone who can be your eye and your ear to inform you what is going on out there online.