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Price-Line Complaint - DON"T USE PRICE-LINE

Review by Pick me on 2010-09-14
Do NOT use them, use Expieda or Hot Wire where they show which hotel your getting prior to booking. I chose a 3 1/2 star, because I know the area and know they are lots of them available when we want to stay at downtown. Without asking, it upgraded to a 4 Star 4 miles away from downtown! So, the cheap rate they claim does us know good when we aren't staying walking distance, and will have to pay for cab fares. When I contacted them the representative was not knowledgeable, helpful, or could really care less of my concern. I didn't not want to cancel as its clearly stated you can't, I just wanted them to change it back and accommodate my request of a 3 1/2 star like I had asked for. They wouldn't honor my request, therefore I told them I would never use their service, again. and would also write a review telling everyone, NOT to use their service as well.
Comments:1 Replies - Latest reply on 2010-09-14
Posted by Ben There on 2010-09-14:
Priceline shows you a map of the area, and they clearly note your hotel can be anywhere within that area. You can't assume that it will be one particular hotel or another.

Did this particular hotel fall outside of that map?

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